Returns Policy

We hope you love your purchase!

All sales are final and we do not accept returns or exchanges for change of mind.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery. Include your order number along with clear photos or videos showing the issue so that we can review your request.

Once your request has been reviewed and approved, we will provide an appropriate solution depending on the circumstances.

We cannot provide refunds or replacements for damage resulting from misuse, improper handling, normal wear and tear, or damage occurring after delivery.

Please do not send products back without contacting us first. Unauthorized returns may not be accepted.

For assistance with an order, contact us at:
support@ellissemini.com